Return and Refund Policy
For your convenience, item(s) purchased online may not be exchanged or refunded at any Nesesho Fashion Boutique store within Ontario, Canada.
A refund will be provided to you by crediting your original method of payment. Please note that cash refunds will not be provided under any circumstances and courier charges cannot be refunded.
Refunds may take 5-10 business days to reflect, depending on your bank and refunds may backdate to the original transaction date.
Item(s) purchased at any Nesesho Fashion Boutique store within Ontario, Canada can only be returned at a Nesesho Fashion Boutique store within Ontario, Canada.
We want to ensure you love the items you purchase. If you have changed your mind on a purchase we will exchange your item or refund your original method of payment provided that:
- You return the item within 7 days (inclusive) from the date of purchase.
- You produce your original Nesesho Fashion Boutique invoice (receipt) when you return the item
- The item is in original saleable condition
- With all original tags and any sewn labels still attached
- In an unworn, unopened and unused state
- A return form is completed and accompanies your item(s) being returned
- In original packaging
If you are not able to comply with these requirements, Nesesho Fashion Boutique reserves the right to refuse an exchange or refund on change of mind items. Nesesho Fashion Boutique will not accept a bank statement as proof of purchase.
We regret that we are unable to accept the exchange or return of the following items for change of mind for hygiene reasons:
- Tights
- Hair accessories
- Earrings
- Bodysuits
- Swimming Costumes
- Undergarments and related accessories
Please note: a refund will be provided to you crediting your original method of payment, providing all the Returns Policy Conditions are met and our warehouse has received the original item that is being returned and that the item is in good, saleable condition. Cash refunds will not be provided under any circumstances.